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Your physiotherapist at home, today

We want to help you improve your health and quality of life by bringing quality personalised physiotherapy to your home.

Confidence

We are a health center with our own team of registered physiotherapists who guarantee individual follow-up.

Comfort

We go to your house with a portable stretcher.
In one hour from the booking.
From Monday to Saturday. From 9 to 22h.

Proximity

Economic and transparent prices.
Customized service.
Booking online or by phone.

Reviews

4,90 of 5 on average

How can we help you?

You can book a single physiotherapy session or a package for several sessions.

The packages are composed of physical therapy sessions and personalized follow-up by our team.

Single session

Try our service for the first time or redeem a session of your package.

Package Wellness

Ideal against stress, neck and back pain or posture.

Package Rehabilitation

To treat specific pathologies through specialized therapy. Includes the recovery package after having suffered Covid-19.

Package Motion Active

Therapeutic exercise to maintain an active lifestyle.

Our physiotherapists

We are a health center that has a team of registered physiotherapists of the highest level. Are you joining the team?

Do you have neck or back pain?

Book a session to relieve your neck or back today, even an hour after booking.

Physiotherapy Center authorized by the Department of Health of the Community of Madrid. Registered in the Registry with N. CS15273

Health center accredited by the Department of Health of the Generalitat de Catalunya. N. E08671827

Health center authorized by the Conselleria de Sanitat de la Generalitat Valenciana with N. 19463

Health centre authorised by the Basque Government Department of Health with registration no. 48 C.2.90. 13781

Our purpose

Our purpose is to help people improve their quality of life by bringing quality, personalised physiotherapy closer to home and making it accessible.

The values that guide all our actions

Passion

Our purpose is to help people improve their quality of life by bringing quality, personalised physiotherapy closer to home and making it accessible.

Equality

We want to reduce inequality in access to health care for the population, bringing quality physiotherapy to wherever the patient is, whatever their condition.

Commitment

We are committed to the quality of care of the service and this commitment involves guaranteeing the stability, training and professional growth of our physiotherapists.

We are a health clinic that has the best team of registered physiotherapists. We operate digitally and attend to our patients at home or at the address that they indicate to us.

Book your first session

Get your appointment for the same day, Monday to Saturday between 9am and 10pm

Frequently asked questions (FAQ)

Do you have any questions? Here you will find answers to the most frequently asked questions.

We’ve introduced even more safety measures

To be booked your physiotherapist will:

  • Have completed our new training course dedicated to Covid-19 hygiene practices.
  • Wear a FFP2 face mask during treatment with older people and people with pre-existing medical conditions.
  • Wear disposable, latex-free gloves during your treatment, for older people and people with pre-existing medical conditions.
  • Wash their hands thoroughly immediately before and after your treatment.
  • Undertake other treatment-specific measures including intensive disinfecting of all equipment.

    • How can I request an invoice for the service provided?

    72 hours from booking, you can request and download the invoice for the service provided through your private area in “My bookings – Booking history“. In this invoice we will indicate the date and time of the service, the physiotherapist who attended you and his member number, and the corresponding amount.

    Safety and Trust

    More than 25,000 people have already trusted our home service and enjoy personalized physiotherapy treatments without having to wait or travel, being able to reconcile their health and personal care with their work, social and family commitments. In just 1 minute you can make your reservation online with any of our Physiotherapists and enjoy at home, on the same day and in less than two hours from the reservation, a Physiotherapy service as you had never imagined and with the highest health guarantees.

    URBAN FISIO ensures that every Physiotherapist is certified, insured and registered with the Colegio Profesional de Fisioterapeutas (HCPC) and meeting the minimum requirement to practice. That means they’ve got a four-year degree programme under their belt, and a minimum of a thousand hours of clinical training. You’re in good hands.

    When hiring our physiotherapists we also take into account their human quality, so that the service is as pleasant as possible. Furthermore, at UrbanFisio we are committed to permanent employment as a source of well-being and prosperity for the society. That is why 90% of our physiotherapists are permanent staff.

    Where and when can I enjoy the Physiotherapy at Home service?

    Currently we provide personalized Physiotherapy service at home in the Community of Madrid, central Asturias, and in the metropolitan areas of Barcelona, Valencia, Alicante, Malaga and Seville. You can check if we can attend you at your home, introducing your zip code in the text box next to the Reservation button.

    Our schedule is from 09:00 to 22:00 and from Monday to Saturday so that you can reconcile your health and personal care with your social, family and work life. In addition, in less than 2 hours from the time of booking we will attend you.

    You can make your reservation online 24 hours a day or by phone at 911 238 934 from Monday to Saturday during customer service hours.

    What forms of payment are accepted?

    You can make the payment of your reservation in the way that is more comfortable for you:

    – Contactless preferred payment method – By debit or credit card (Visa, MasterCard, American Express and Maestro): your bank must have previously enabled your card for online payments. After entering your card details, your bank will usually require an additional level of security, and you will need to enter the password received via SMS message or a coordinate if you have a coordinate card.

    – Through PayPal: you must have an account in this online payment system.

    – In Cash: paying directly to the Physiotherapist, once he shows up at your home. If you are not going to have the exact amount of the reservation, please inform us in advance so that we can give you the change at the time.

    In case of any incident or doubt in the payment process, contact our customer service team at 911 238 934 and we will offer you a solution.

    Do you have Physiotherapy packages? Do they expire?

    Yes, we have Physiotherapy packages at a discounted price depending on your needs:

    – 5-pack of 60-minute physiotherapy sessions.
    – 10-pack of 60-minute physiotherapy sessions.
    – 10-pack of 90-minute physiotherapy sessions.

    Another advantage of the packages, besides its discounted price per session, is its flat rate (same price from Monday to Sunday)

    You can sign up for a Physiotherapy package at the following link. You will have to login with your account (user and password) or sign up as a new user. You can pay the package by credit/debit card. The package will be assigned to your user account and the following reservations will be charged against it.

    All sessions must be used within 12 months from the date of receipt.

    Cancellation or modification of the reservation made with a package is free of charge, as long as you notify us at least 24 hours in advance of the reservation time.

    Billing information
    The Physiotherapy package is a form of prepayment that we offer customers who wish to save. Its payment does not imply the provision of a health service, so we do not issue an invoice at the time of buying the voucher, but when each of the reservations included in the package has actually been made.

    I’m pregnant, can I get the treatment?

    Congratulations! If you are pregnant you can receive physiotherapy treatment from the fourth month of pregnancy, provided you have the medical consent to be treated. To do this we need you to have a medical report from your gynaecologist, GP or emergency doctor before the session in which the physiotherapy treatment is expressly authorised. In case of any doubt, please contact our customer service team at 911 238 934 and we will inform you.